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FUSTKABO Federal University of Science and Technology Kabo Kano State • Nigeria

ADMINISTRATION

Directorates & Centres

The professional units that plan, build, protect, assure and support everything the University does — and the people who lead them.

How the University is organised beyond the faculties

Alongside its ten faculties, FUSTKABO operates fourteen directorates and centres that deliver the planning, infrastructure, welfare, compliance and support functions on which academic work depends. Each is headed by a Director or Coordinator who reports to the Vice-Chancellor either directly or through the appropriate Deputy Vice-Chancellor, the Registrar or the Bursar.

The directorate structure was approved by Council in 2023 during the transition from Federal Polytechnic Kabo and is reviewed annually against the National Universities Commission guidelines and the University Strategic Plan. Every directorate publishes an annual service charter under SERVICOM setting out what users can expect, how long each service should take and how to complain if it does not happen.

This page lists each unit, what it does, who leads it and how to reach it. If you are unsure which office handles your issue, the Registry front desk in the Senate Building will direct you, or you may write to info@fustkabo.edu.ng.

14

Directorates & Centres

Council-approved structure

386

Professional & Support Staff

Across all units

48hrs

ICT Service Desk Target

First response, working days

96%

SERVICOM Charter Compliance

2025 internal audit

Directorates and Centres

Fourteen units, each with a published service charter and a named head. Contact details for every unit are in the table further down this page.

Directorate of Academic Planning

Head: To be announced

Curriculum development and review against NUC Core Curriculum Minimum Academic Standards, programme accreditation, carrying capacity computation, academic brief preparation, staff-student ratio monitoring and the University statistical digest.

Directorate of Information & Communication Technology

Head: To be announced

Campus network and fibre backbone, data centre and cloud services, the student and staff portals, learning management system, email and identity management, cybersecurity, CCTV integration and the ICT service desk.

Directorate of Works & Physical Planning

Head: To be announced

Campus master plan implementation, design and supervision of capital projects, building maintenance, electrical and mechanical services, water reticulation, roads, grounds and the University fleet workshop.

Directorate of Student Affairs

Head: To be announced

Hall of residence allocation and welfare, student union liaison, clubs and societies, sports, counselling and disability support, orientation, bursaries and the students' handbook and disciplinary process.

Directorate of Quality Assurance (SERVICOM)

Head: To be announced

Internal quality audits of academic and administrative units, course and lecturer evaluation surveys, service charter monitoring, complaints handling under SERVICOM, and preparation for NUC resource verification and accreditation visits.

Directorate of Advancement & Linkages

Head: To be announced

Alumni relations, endowment and fundraising, memoranda of understanding with partner institutions, international student and staff mobility, corporate engagement and the University's external communications and media relations.

Directorate of Health Services

Head: To be announced

The University Clinic: outpatient care for students and staff, emergency stabilisation and referral, immunisation, reproductive health services, mental health first response, public health surveillance on campus and the ambulance service.

Directorate of Entrepreneurship & Innovation

Head: To be announced

Delivery of the compulsory entrepreneurship curriculum, the student business plan competition, the FUSTKABO Innovation Hub incubator, skills acquisition workshops and graduate enterprise and employability support.

Centre for General Studies

Coordinator: To be announced

Coordinates the General Studies programme taken by every undergraduate: use of English, logic and philosophy of science, Nigerian peoples and culture, citizenship and leadership, peace studies, and entrepreneurship foundations.

Centre for Continuing Education

Head: To be announced

Part-time, sandwich, weekend and short professional courses, pre-degree and remedial programmes, industry certification training, staff professional development and the University's open online course pilots.

Directorate of Security Services

Head: To be announced

Access control at all campus gates, patrols, CCTV monitoring, incident response, crowd and traffic management during examinations and events, fire safety, and liaison with the Nigeria Police Force, NSCDC and the DSS.

Directorate of Procurement

Head: To be announced

Procurement planning, tender administration and evaluation under the Public Procurement Act 2007, contractor prequalification, due process certification, contract management and the University asset and stores register.

Directorate of Internal Audit

Head: To be announced

Pre-payment audit of all vouchers, risk-based systems audits, verification of capital projects and stores, TETFund and grant expenditure assurance, and secretariat support to the Council Audit and Risk Committee.

Directorate of Examinations & Records

Head: To be announced

Examination scheduling and logistics, script security and invigilation, results processing and Senate presentation, transcripts and certificate production, JAMB and NYSC mobilisation liaison, and the student records archive.

Directorate Leadership

Directors are appointed by Council or the Vice-Chancellor depending on the grade of the post, and serve renewable terms in line with the Conditions of Service. Names are published here once appointments are confirmed.

Director, Academic Planning

To be announced

Director, Information & Communication Technology

To be announced

Director, Works & Physical Planning

To be announced

Director, Student Affairs

To be announced

Director, Quality Assurance (SERVICOM)

To be announced

Director, Health Services

To be announced

Director, Procurement

To be announced

Director, Examinations & Records

To be announced

Directorate Contact Directory

Directorate / Centre Head of Unit Email Extension Location
Academic Planning To be announced academicplanning@fustkabo.edu.ng 2101 Senate Building, 2nd Floor
Information & Communication Technology To be announced ict@fustkabo.edu.ng 2202 ICT Complex, Ground Floor
Works & Physical Planning To be announced works@fustkabo.edu.ng 2303 Works Yard, Block B
Student Affairs To be announced studentaffairs@fustkabo.edu.ng 2404 Student Centre, 1st Floor
Quality Assurance (SERVICOM) To be announced servicom@fustkabo.edu.ng 2505 Senate Building, Room 118
Advancement & Linkages To be announced advancement@fustkabo.edu.ng 2606 Senate Building, Room 224
Health Services To be announced clinic@fustkabo.edu.ng 2707 University Clinic, Main Campus
Entrepreneurship & Innovation To be announced entrepreneurship@fustkabo.edu.ng 2808 Innovation Hub, Block C
Centre for General Studies To be announced gst@fustkabo.edu.ng 2909 GST Lecture Complex
Centre for Continuing Education To be announced cce@fustkabo.edu.ng 3010 Continuing Education Block
Security Services To be announced security@fustkabo.edu.ng 3111 Main Gate Security Post
Procurement To be announced procurement@fustkabo.edu.ng 3212 Bursary Building, Room 12
Internal Audit To be announced audit@fustkabo.edu.ng 3313 Bursary Building, Room 22
Examinations & Records To be announced exams@fustkabo.edu.ng 3414 Registry, Senate Building
Research, Innovation & Development To be announced research@fustkabo.edu.ng 3515 Senate Building, Room 214

Service standards you can hold us to

Every directorate publishes an annual service charter under the Service Compact with All Nigerians (SERVICOM). The charter states the services the unit provides, the standard turnaround time for each, what the unit needs from you to deliver on time, and how to escalate when a standard is not met.

The Directorate of Quality Assurance audits performance against these charters twice a year, publishes the results internally and reports annually to Senate and Council. Complaints may be lodged at any SERVICOM desk, through the online form on the staff and student portals, or by writing directly to servicom@fustkabo.edu.ng.

  • Official transcript issued within 10 working days of payment
  • ICT service desk first response within 48 working hours
  • Statement of result issued within 5 working days of Senate approval
  • Maintenance request acknowledged within 24 hours, triaged within 72
  • Clinic consultation with no appointment during published clinic hours
  • Formal complaint acknowledged within 3 working days, resolved within 21
Service standards you can hold us to

Common Questions About the Directorates

Where do I apply for an academic transcript?
Transcripts are issued by the Directorate of Examinations & Records in the Registry, Senate Building. Apply through the alumni portal, pay the prescribed fee at the Bursary or online, and upload the receipt. Local delivery takes ten working days; international dispatch depends on the courier and is quoted at the point of application.
My portal password is not working. Who do I contact?
The ICT service desk at the ICT Complex, or ict@fustkabo.edu.ng, extension 2202. Bring or quote your matriculation or staff number. Password resets for students are handled the same working day during registration periods.
How do I report a maintenance fault in a hall of residence or office?
Log the fault on the Works helpdesk form on the portal, or report at the Works Yard front desk. Faults affecting water, power or safety are treated as priority and attended to within twenty-four hours; routine repairs are scheduled within the working week.
Who handles complaints about a service or a member of staff?
The Directorate of Quality Assurance operates the SERVICOM complaints channel. Complaints are acknowledged within three working days and resolved within twenty-one. Matters involving discipline are referred to the Registrar; matters involving examination malpractice go to the Examinations & Records Directorate and, where necessary, to the Senate Committee on Examination Misconduct.
Can members of the public use the University Clinic?
The Clinic's primary duty is to students and staff. Members of the host community are seen for emergencies and, on a fee-paying basis, during designated community clinic hours on Wednesdays. Serious cases are stabilised and referred to Murtala Muhammad Specialist Hospital or Aminu Kano Teaching Hospital.
How does a company get on the University vendor list?
The Directorate of Procurement advertises prequalification exercises in national newspapers and on this website in line with the Public Procurement Act 2007. Interested firms submit CAC registration, tax clearance for three years, PENCOM and ITF compliance certificates, audited accounts and evidence of similar past work.
What support is available for students with disabilities?
The Directorate of Student Affairs coordinates disability support: priority ground-floor accommodation, examination accommodations such as extra time and scribes, assistive technology through ICT, and a named counsellor. Disclose your requirements at registration so arrangements are in place before teaching begins.
Which unit handles NYSC mobilisation?
The Directorate of Examinations & Records prepares and uploads the graduating list to the NYSC portal after Senate approves results. Watch the notice boards and the University website for the senate-approved list and correction window; errors not reported during that window are difficult to fix afterwards.

One front door for enquiries

If you are not sure which directorate can help, write to info@fustkabo.edu.ng or call the University switchboard on the number published on the Contact page. The Registry front desk in the Senate Building is open from 8:00am to 4:00pm, Monday to Friday, and will route your enquiry to the right unit and give you a reference number to follow up with.

Get in touch with the right office

Contact details for every directorate are listed above. For anything else, the University contact page has our switchboard, postal address and campus map.

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